Personal Experience

Have any of you had actual experience dealing with outsourced departments? Many IT people are no longer inside of the US, rather they are in India where it is cheaper to hire a thousand people to respond to phone calls . Many device drivers and software packages are no longer developed in the US for US hardware companies (ask Zilog). I could go on and on... but my point here is to actually point out why this is bad. The economy is the large picture, but on a smaller scale it isn't so much the loss of jobs as much as it is the loss of quality service. I have heard countless times (from people on the "inside") about how software written from some of the companies was stolen and/or poor quality. The customer complains to the hardware company, the hardware company calls up India and says "what's going on", the foreign company never responds, or takes it's time. Customers cannot just "go over and talk to the developers" THIS IS THE PROBLEM. Our service sector is slipping! This is why we will fall if we continue this trend.

The company I work at actually beats out lower priced bids because we can meet with the client. Myself (the developer) included. This is what matters.

But never fear my friends. This is a GOOD thing. All those that wanted to see the big guys fall, will. The small guys can set up companies and beat them on service. Isn't it grand?